What personal information do we collect from the people that visit our blog, website or app?
When using our contact form or email newsletter signup form, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a contact form, subscribe to our email newsletter, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you fill out a contact form, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To allow us to better service you in responding to your customer service requests.
- To send periodic emails regarding your business with us or other products and services we offer.
- To follow up with them after correspondence (live chat, email or phone inquiries).
How do we protect your information?
- We do not use vulnerability scanning and/or scanning to PCI standards because we only provide articles and information. We never ask for credit card numbers or personal health information.
- We use site security monitoring including malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell your Personally Identifiable Information collected on our website.
Data collection beyond our website
We may use a Facebook App to automatically populate our Facebook posts with images and content from our website. We do not use this technology to request or access user data, however, we can not control what data Facebook may be gathering on users, particularly ones already logged into their social platform(s). You may review Facebook privacy practices here:
If you sign up for our email newsletter through our website your email address is shared with MailChimp so we may contact you. Their use of your email address and supplied information is governed by their policies and data security found here:
Individuals who signed up for our email newsletter may opt out of the subscription at any time by clicking the subscription link in the footer of any email or using the contact information included in this policy.
If you electronically sign our Framework Agreement which we distribute by SignNow.com (PDFfiller, Inc.), their use of your email address and supplied information is governed by their own policies and data security found here:
If you consent to customer portal access through Zoho Books (Zoho Corporation Pvt. Ltd. ) in order to view estimates, receive invoices and other account information, their use of your email address and supplied information is governed by their own policies and data security found here:
Occasionally, at our discretion, we may include or offer third-party products or services directly on through our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Users may attempt to opt by using a Google Analytics Opt Out Browser add on.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- Within 7 business days we will notify the users via in-site notification
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can
- Follow the instructions at the bottom of each email.
- Email us
and we will promptly remove you from ALL correspondence.
Sties Design Agency LLC
57787 Hillside Drive
Goshen, IN 46528
Additional GDPR Related Information
We do not employ a representative in the EU for privacy matters. Please use the contact information already provided.
For EU based individuals who submit information to us via a form on our website, we will retain submitted data as long as necessary to complete their request or inquiry. This may be indefinitely if an individual signs up for our email newsletter or is an ongoing client.
If an individual would like to
- access the personal data they submitted to us
- request removal of their data from our systems
they may use the contact information already included in this policy.
Last Edited on 2019-01-19